The beds were super comfy and the double room was recently updated with great TV systems. Location near amenities made it convenient.

Room was spacious, but noise from neighbors disrupted my sleep.

I was impressed by the attentive staff and the delightful variety at breakfast, which was one of the best I've experienced at a Holiday Inn.

The lakeside garden offered a tranquil escape, perfect for morning coffee while enjoying the bird song. The lovely decorations created a warm atmosphere that made each corner feel inviting and friendly.

More accessibility options for breakfast area.

The room was pretty spacious and super comfy. I loved how clean and well-kept it was. Everything looked fresh, and it really felt like home. The only downside was that some noise from outside crept in at night, which could be a bit annoying. But overall, it was a great place to crash after a busy day.

Had a great time with friends! We hit up Unit 7 for some epic DJ sets and strolled along Southend Pier, which was relaxing. The hotel was handy for our hangout spots. Plus, kids eat free here anytime, which is a bonus! The staff were friendly and the bar food was solid.

Had some noise issues with loud guests late at night. It made it tough to get quality sleep since walls seemed a bit thin.

pleasant experience but the exterior needs attention

The staff at the foyer and bar were exceptionally courteous, making us feel welcomed right away. The breakfast selection exceeded expectations, and the breakfast team actively checked that we were satisfied.

The entrance of the building feels drab and could use some enhancement.

Exceptional service from staff made our stay memorable

During my visit, I was impressed by how attentive and friendly the staff were, especially during breakfast. The dining experience stood out with freshly prepared options and a welcoming atmosphere. The room was spacious and clean, providing a comfortable stay. sound insulation could be improved as noise from adjacent rooms was somewhat disruptive at times.

The big twin room overlooking the lake provided a lovely view, and the beds were comfortable, making for a cozy stay. the room's dated decor could use a refresh, and the shower wasn't functioning properly. getting service at the bar was cumbersome due to a wedding event, and the breakfast is best skipped in favor of the cheaper option nearby. Despite these drawbacks, the clean surroundings and convenient location make the experience worth considering.

Excellent place with great wi-fi, a lovely bar/lounge area, and helpful staff. I remember when they recommended a fantastic restaurant on my first stay! I highly recommend it, and I’m coming back for Easter.

A reliable pick for a budget stay in Basildon with great value. The bed was comfortable, and I slept well. Make sure to register your car number-plate at reception for parking discounts.

I thoroughly enjoyed the tranquil atmosphere in the lakeside garden, perfect for sipping morning coffee amidst beautiful decorations that created a warm and inviting environment, ideal for relaxation, especially for those with limited mobility like myself.

More accessibility options in the breakfast area would help.

The room was spacious and had great amenities. We enjoyed a super comfy bed and a nice view of the lake.