Holiday Inn Basildon By Ihg - Basildon (Essex)

Had lovely sized room, excellent breakfasts, you guys rock!

truly enjoyed climate control, multi-channel television, and tea/coffee making equipment in the room. the view of the lake was lovely. the location was favourable and beautiful for basildon, really close to the restaurant for breakfast, the town centre and festival park and a shopping complex which boasts a cinema, mini golf & plenty of restaurants.

There were an electric kettle, climate control and an individual safe in my bright and air conditioned room. Its location not too far away from Festival Leisure Park was marvellous and brilliant.

As for me, the area was really busy.

all staff we attentive and freindly room was of great value and no hard sale at the check in desk no fuss at desk just a all round very good service :-)

All of the staff was efficient and attentive. We loved the room, it was neat and airy.

We thought the rooms were very comfortable and the beds especially were very soft - great mattresses!! We were on a Fun Ghost Hunt event at Kelvadon Hatch Bunker with a big group of us and arrived back to the hotel at 4am so to have a very comfortable bed to climb into made our stay!

The proximity to a nightclub I suppose is a plus for clubbers to stay after a boozy night out but obviously when you check in or check out or arrive back late to the hotel you are surrounded by drunk people. Which is kind of funny but brings down the tone of the place, but it is mainly due to its location. But the main thing that let our stay down and angered the other 9 people in our group of friends was the fact the Late Check Out system was so badly organised. We all booked late check outs during the reservation which i know cannot be gauranteed but then we were asked to check back later after checking in, which we did and then we were told to ask again at 9am! well... whats the point?? if you have to set an alarm to wake up at 9am to ring reception to ask if you can leave in 3 hours or 4 hrs... your gona be wide awake afterwards. Which is what happened with our group. It really let the stay down and annoyed us. If we had simply been told yes or no the night before we would have at least known.

The beds were super comfy and the double room was recently updated with great TV systems. Location near amenities made it convenient.

We all enjoyed our stay at the Holiday Inn as from walking through the door we were made to feel welcome. The staff at the Hotel were very approachable and very polite and helpful . Thank you for our enjoyable stay. Hope to see you again another time.

That we were literally a stones throw away from festival leisure park

Lack of facilites avaliable in the evening so not much to do

Room was spacious, but noise from neighbors disrupted my sleep.

it was close to some nice resturants and clubs. the room was spotless but got very hot with heating on all night. staff very friendly and helpfull

drinks at bar very expensive in hotel so went to harvester for driks which was alot cheaper

The beds were very comfortable and it was great having a choice of pillows - soft, firm etc.

It is not in the best location being near a retail park.

I was impressed by the attentive staff and the good variety at breakfast, which was one of the best I've experienced at a Holiday Inn.

Breakfast was very pleasant and excellent, I truly enjoyed almost everything.

Booked suite with climate control, multi-channel television and tea/coffee making equipment. A tub in the large bathroom was super awesome👍

the location was great for us, good facilities and very comfortable

walls thin, very noisy neighbours woke me b4 7am

quiet and in the centre of facilities staff were helpfull good atsmosphere.

general cleanliness was good, under the toilet seat was very dirty brown/black in colour.